Privacy Policy
At SCRIVAI, privacy is not just a requirement; it is a commitment. We protect your data with advanced technology and rigorously comply with GDPR to ensure security, transparency and full control over your information
Privacy
At SCRIVAI, privacy is not just a requirement; it is a commitment. We protect your data with advanced technology and rigorously comply with GDPR to ensure security, transparency and full control over your information
The Information We Collect
SCRIVAI collects different types of information in order to provide and improve
our services. The information collected is divided into the following categories:
1.1. Information Provided by the User
When registering and using SCRIVAI, we may collect:
- Registration Data: Name, email address, username, password and account data.
- Payment Information: For paid subscriptions, we collect financial information through secure payment providers.
- Academic Data: Information about enrolled courses, grades obtained and activities performed in SCRIVAI Academy.
1.2. Information Collected Automatically
When using SCRIVAI, we automatically collect certain technical and usage information, such as:
- Device and Connection Data: IP address, browser type, operating system and language settings.
- Activity Log: Information about platform use, interactions with content and browsing patterns.
1.3. Information About Guardian Use
Guardian is a monitoring system that allows recordings local on the user's device. Scrivai does not store, collect or access these recordings.
- Recordings are stored on the user's computer and are their responsibility.
- The user may choose to share their recordings with their educational institution as evidence of ethical AI use, but SCRIVAI does not have access to these files at any time.
How Do We Use the Information?
SCRIVAI uses the information collected for the following purposes:
- Provide and improve the platform: To personalize the user experience and optimize the operation of SCRIVAI Academy and other services.
- Meet academic requirements: To allow course enrollment, conduct assessments and generate certificates.
- Ensure platform security: To detect, prevent and address technical issues or violations of the Terms of Service.
- User support and service: To answer questions, resolve issues and improve the user experience.
- Legal compliance: To comply with applicable regulations and respond to legal or governmental requirements.
Sharing Information with Third Parties
SCRIVAI does not sell, rent or share personal information with third parties without consent, except in the following cases:
- Service Providers: We may share information with third parties that provide essential services for the platform (for example, payment processing, data analysis, hosting). These providers are required to protect the information in accordance with our policies.
- Legal Compliance: We may disclose information in response to legal requests, court orders or government investigations.
- Educational Institutions: If a user belongs to an educational institution with which SCRIVAI has an agreement, certain academic information may be shared with that institution (for example, course progress or certifications earned).
Security and Data Protection
SCRIVAI implements security measures to protect user information, including:
- Data encryption in transit and at rest.
- Restricted access to authorized personnel only.
- Continuous monitoring to detect and prevent security threats.
Despite these measures, no system is completely secure, so we recommend that users protect their credentials and avoid sharing confidential information.
Data Storage and Retention
SCRIVAI retains user information for as long as necessary to provide services and comply with legal obligations. Once the information is no longer needed, it will be securely deleted.
Regarding Guardian, since recordings are stored locally on the user's device, SCRIVAI does not retain or access these files at any time.
User Rights
SCRIVAI users have the following rights regarding their personal information:
- Access their data and request a copy of the information collected.
- Modify or update their personal information in their account settings.
- Delete their account and personal data, except where information must be retained for legal reasons.
- Request restriction of the processing of their information in certain circumstances.
To exercise these rights, users may contact our support team through info@scrivai.com.
Use of Cookies and Similar Technologies
Scrivai uses cookies and tracking technologies to improve the user experience, analyze traffic and optimize the platform.
- Essential cookies: Necessary for the operation of the platform.
- Analytics cookies: They help improve website usability and performance.
- Third-party cookies: Used for integrations with external services, such as payment platforms.
Users can manage their cookie preferences in their browser settings.
Children's Privacy
SCRIVAI is not intended for persons under 18 without the consent of their parents or guardians. If an unauthorized minor registration is detected, the account may be deleted.
Changes to the Privacy Policy
We may update this Privacy Policy to reflect changes in legislation or our services. Users will be notified of significant changes and should review this section periodically.
Contact
For any questions or requests related to this Privacy Policy, users may contact us through:
Email: info@scrivai.com
Website: www.scrivai.com
